Frequently Asked Questions
Here, you’ll find answers to common questions from both freelancers and buyers, helping you navigate our platform with ease and maximize your experience.
Freelancers
Signing up as a freelancer on Writers Hub is simple. Click on the “Sign Up” button on our homepage, fill out the registration form with your details, and verify your email address. Once registered, you can create your profile and start applying for projects.
Our advanced matching algorithm connects you with projects that suit your skills and expertise. Based on your profile information and the requirements of available projects, the system recommends the best matches for you, increasing your chances of securing work that fits your abilities.
Payments are handled through our secure escrow system. Once you complete a project and the client approves your work, the funds are released from escrow to your account. You can then withdraw your earnings using your preferred payment method.
If a dispute arises, you can contact our support team for assistance. We have a structured dispute resolution process to help mediate and resolve issues fairly. Both parties are encouraged to communicate openly to reach a satisfactory resolution.
To enhance your chances of getting hired, ensure your profile is complete and showcases your skills and experience. Regularly update your portfolio with your best work, apply for projects that match your expertise, and maintain good communication with clients. Positive reviews and ratings from clients also boost your profile’s visibility and credibility.
Buyers
To post a project, log in to your Writers Hub account and navigate to the “Post a Project” section. Fill in the project details, including the title, description, budget, and deadline. Once submitted, your project will be visible to freelancers who can then apply.
Review the profiles, portfolios, and ratings of freelancers who apply for your project. Look for freelancers with relevant experience and positive feedback from previous clients. You can also communicate with applicants to discuss your project in more detail and gauge their understanding and approach.
When you award a project to a freelancer, the agreed-upon funds are held in escrow. Once the freelancer completes the project to your satisfaction, you release the payment from escrow. This secure system ensures that freelancers are paid for their work while giving you confidence that the work will be delivered as agreed.
If the delivered work does not meet your expectations, communicate your concerns directly with the freelancer to seek revisions. If the issue cannot be resolved through communication, you can initiate a dispute. Our support team will mediate to help find a fair resolution based on the project’s terms and conditions.
To ensure quality, provide clear and detailed project requirements and maintain regular communication with the freelancer. Set realistic milestones and review the work at each stage. Providing constructive feedback and clear expectations will help the freelancer deliver work that meets your standards.